Shipping policy

Processing Time 
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays. Please note that during periods of high demand or during holidays, processing times may be extended beyond the 3-day window. 

Shipping Area 
We currently ship within the United States only. 

Shipping & Delivery 
Once your order has been shipped, delivery times may vary depending on the carrier and your location. Please note that shipping delays may occur due to circumstances outside of our control. 

Heat & Weather Disclaimer (Candles & Bath Products) 
Candles and bath products are sensitive to heat and may soften or melt during transit, especially in warmer climates or summer months.  
We are not responsible for damage caused by heat exposure once the package has been shipped. We recommend tracking your package and bringing it indoors as soon as possible after delivery.  

Fragile Items (Candles & Glass Containers) 
Many of our products, including candles and fragrance bottles, are fragile and packaged carefully for protection.  
However, if your order arrives damaged, please contact us within 48 hours with photos so we can review and assist you.  

Fragrance Shipping Notice 
Some fragrances (such as perfumes) may be considered flammable and must be shipped in accordance with shipping regulations, which may limit shipping methods or require ground delivery only.  

Lost or Delayed Packages 
We are not responsible for lost or delayed packages caused by the shipping carrier. Once your order has been handed over to the carrier, delivery is outside of our control. 

Incorrect Address 
Please ensure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.